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As a retailer these days, I can't rely on it being our products, or our brands and to compete solely on price is unsustainable. So what's our USP?
Well, with over 30 years of running businesses, I know it's the people in our business that are our biggest assets - That's what makes us different.
The right team takes time to build and I am delighted to introduce the team at Barnstaple Equestrian Supplies.
I founded the business back in 2016.
The many skills I have learnt over the 30 years of setting up and running businesses ensures the sound growth and longevity of Barnstaple Equestrian Supplies - and I love a challenge.
I have 2 ponies Rolly, who was 4 when I bought back in 2000 and Maverick was just 2, who is now 18. We love doing anything that involves jumping and going fast, when I find the time !!
I completed an Animal Management Diploma Level 3 at Petroc and joined Barnstaple Equestrian Supplies in November 2017 as a Retail Assistant Apprentice.
I have learnt so much in this time and have undertaken training with Dengie, Omega Equine, Equimins, Nettex, Weatherbeeta and Charles Owen.
I am really looking forward to working on the Customer Care and Order Processing side as we develop our online business and to continue to develop my knowledge of the horsey sector.
I joined the team in September 2018 and come with extensive equestrian retail experience.
Along side this I have considerable experience of helping people with their horses, specifically utilising natural principles including barefoot feeding. I own an appalosa, who is barefoot and a very bouncy Springer Spaniel.
I have trained in and fitted many riding hats and footwear so definitely am here to help you from tip to toe.
I am the new kid here at Barnstaple Equestrian Supplies but have been working with a large national country retailer, helping customers specifically in the equestrian department.
I have a plethera of animals at home, including 3 Thoroughbreds and 1 cheeky pony, with whom I love dabbling in all riding disciplines and especially hacking out around the coast where I live.
I have undertaken training with NAF, Equine America, Saracen, Dodson & Horrell, Baileys, Dengie, Devon Haylage and am currently studying an online Equine Nutrition Course. I can't wait to meet you all when you are next come to shop with us.
It could be convenience, or maybe because we offer great value for money. It might also be the team of fellow horse owners, knowledgeable about our products and your day to day needs - Could this be why over 2,300 equestrians already shop with us.